Every hour of support has a purpose, a plan, and a record. Twelve registered NDIS service groups — all audited against NDIS Practice Standards.
Our flagship service. Small homes with 2–3 participants maximum. Consistent support workers who know each participant's goals, routines, and preferences. 24/7 rostered support with structured shift handovers and digital evidence on every shift through our SILLIVE platform.
Tenancy support across the full participant journey — from initial move-in assessment to sustained independent living. Documented goal progression linked to every interaction and service agreement review.
Planning and coordination support through major life changes — moving into a SIL home, transitioning from family care, or preparing for greater independence. Structured goal setting and documented progress.
Personal care and activities of daily living delivered by qualified, screened workers. Certificate III minimum qualification across the team. Documented training, supervision records, and consistent worker assignment.
Community access and transport to appointments, therapies, activities, and social engagements. Every transport trip has a goal attached and a shift note completed — it is not just a taxi service.
Tailored community engagement programs designed around each participant's goals, interests, and capacity level. Recreation includes structured activities like cue sports and group outings with documented skill outcomes.
Skill-building supports focused on independence, confidence, and long-term capacity. We measure success by participants needing less support over time — not more hours billed. Daily living, money management, transport independence, social skills.
Early intervention and family-centred supports delivered by qualified staff. Goal-directed interactions with structured documentation, family involvement, and regular progress reporting.
Practical daily living support — meal preparation, cleaning, laundry, and home organisation routines. Delivered with a skill-building lens where possible, so participants build capacity over time.
Social, recreational, and community participation supports that align directly to each participant's plan goals. We teach independence — not just accompany. Every outing has purpose and a shift note to prove it.
Structured group programs and centre-based activities with documented participation outcomes. High staff-to-participant ratios. Every group session planned, delivered, and evidenced.
Every service we deliver runs through the SILLIVE platform — real-time shift notes, goal tracking, incident governance, and SC live portal access. Your participant's Support Coordinator gets a live login, not emailed PDFs months later.
Learn about SILLIVE →15 minutes with Tanurag to understand your participant and whether we're the right fit.