NDIS Registered · Provider 4050087398 · Adelaide SA

Where care
matters.

Small SIL homes. Consistent support workers. Real-time transparency for every Support Coordinator. Built for the reforms — not scrambling for them.

📅 Book a 15-Min Call Make a Referral → 💬 WhatsApp

What we deliver

Services built around
real independence

Twelve registered NDIS service groups — all audited to Practice Standards. Every shift has a purpose, a plan, and a record.

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0115

Supported Independent Living

Small homes, 2–3 participants. Consistent workers who know goals. 24/7 rostered support with digital evidence on every shift.

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0117

Development Life Skills

We measure success by participants needing less support over time — not more hours billed. Every shift builds a real skill.

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0125

Community Participation

We teach independence, not just accompaniment. Sport, community, genuine connection — with a goal attached to every outing.

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0107

Assist Personal Activities

Personal care by qualified, screened workers. Dignity, consistency, and full documentation every shift.

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0108

Travel & Transport

Access to appointments, activities, and community engagement — with a goal attached to every journey.

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+7 more groups

Full Registration Scope

0101 Tenancy · 0106 Life Stage · 0116 Community · 0118 Early Childhood · 0120 Household Tasks · 0136 Group Activities

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The Founder

Tanurag
Gautam

Director, Caring Hands SA

He spent over three years on the floor — support worker, then coordinator — before stepping up to Director. Built Caring Hands SA from the inside out, not the top down. Every policy, every shift structure, every tool it runs on was built by someone who knew what the work felt like at 3am.

"Care only holds up under pressure if the system behind it does."

Read Tanurag's story →

Tanurag Gautam — Director, Caring Hands SA

12+

Trained support workers

Registered service groups

2024

Registered since May

24/7

Rostered SIL support

Provider Number

4050087398

How we operate

Why Support Coordinators
choose us

Small size is our competitive advantage — not a weakness. Consistency, accountability, and transparency that large providers cannot match.

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Live SC portal — not emailed PDFs
Support Coordinators get a live login on day one. Goals, shift notes, incidents visible in real time.
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Audit-ready in under 60 seconds
Every policy, register, and worker file versioned and indexed. We can answer any Commission question on demand.
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Incident governance — closed loop
Incidents flagged, triaged, closed with evidence. Every Commission notification traceable from shift note to submission.
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High ratio. Consistent workers.
2–3 participants per home. Staff who know their participants' goals and build real relationships.

⚡ Powered by SILLIVE

The only SIL assurance system built by a registered SIL provider

SILLIVE is the platform Caring Hands SA runs on. Not licensed software — built by the same Director who runs the service.

✓ Real-time shift notes with goal tracking

✓ SC live portal — progress visible daily

✓ Incident pipeline — Commission-traceable

✓ Audit pack export — ready in minutes

Visit sillive.com.au →

NDIS Reforms — 22 April 2026

Built for what's
coming

Minister Butler confirmed the most significant NDIS restructure since the scheme began. SIL mandatory registration 1 July 2026. Commissioning from a government-vetted list from 2028. We were building for this before it was announced.

Read the full reform timeline →

1 July 2026

Mandatory SIL registration

Every SIL provider must be registered or exit the market. Caring Hands SA is already registered.

1 April 2027

New Framework Planning

Support Needs Assessments determine budgets. Documented outcomes matter.

1 July 2028

SIL commissioned from vetted list

Only accountable, quality-registered providers will remain.

Insights

From the floor of SIL delivery

Plain-English reads on NDIS reforms, SIL delivery, and what it all means for Adelaide participants, families, and Support Coordinators.

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NDIS Reforms

What the 22 April NDIS reforms mean for SIL participants in Adelaide

Minister Butler confirmed the restructure. Here's what it actually means in plain language.

Coming April 2026 Soon

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SIL Delivery

Why small SIL homes consistently outperform large group homes

The outcomes data tells the same story every time. Here's what we've seen from the floor.

Coming May 2026 Soon

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For Support Coordinators

10 questions to ask your SIL provider before 1 July 2026

What the answers reveal about whether that provider will still be operating in 12 months.

Coming May 2026 Soon

View all insights →

Where carematters.

Services built aroundreal independence

TanuragGautam

Why Support Coordinatorschoose us